Delightful Enhancements: June 24, 2021

Automated deletion notification emails to recruiters

Recruiters receive a lot of system-generated email notifications for profile deletions, when there are: 1) candidate self-deletion via candidate portal; 2) data retention deletion; 3) consent related deletion. In most cases these emails are for reference and not actionable. Going forward, customer Admins will be able to configure these emails to instead go to the SmartRecruiters Support team where they will be retained for 60 days before being permanently deleted.

The configuration will default to Recruiter receives automated deletion notification emails, but when the Admin changes the setting, the emails will start being routed to SR Support immediately. If the customer has a question about a profile deletion, the Admin can raise a support ticket (using Contact Support from SmartRecruit)  with the first and last name of the candidate and receive information about whether the profile was deleted due to global compliance.

New Offers Report Enhancement

You'll now be able to see the offers pending, how long candidates have been in the offer stage, and how many offers were rejected/accepted in our brand new Offers Report. As a SmartRecruiters user, you'll be able to find this under Analytics -> Offers.

Customize chatbots to specific brands' jobs

For job discovery flows, chatbots can now be targeted at jobs from specific brands. These brand filters can be setup in chatbot settings (only by SR implementation teams). This enables customized chatbots that can be deployed in a targeted way.

Inbox UI optimization form mobile devices

Inbox UI is now adapted to mobile devices to enable a smoother experience for recruiters and hiring team members who communicate with their candidates in the SmartRecruiters Inbox.