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SmartRecruiters

I can't find my email template. Where is it?

If you can't find a template on a candidate's profile:

  • Check that you assigned the right type to the template. There are four types of email templates, and each shows up in a different tab. If you've assigned the wrong type, it won't show up where you expect it to.
  • If you've assigned the template using Org Fields, make sure that the job and template have matching Org Field values. If even one value doesn't match, the template won't be available for that job.