Hiring Success Analytics helps companies to measure the core components of the Hiring Success methodology in one single, unified dashboard. Users can enable their Net Hiring Score survey and track their overall Net Hiring Score over time. In the October 2019 release, Administrators will be able to turn on a survey that will start collecting their company's Net Hiring score data.
Net Hiring Score
The Net Hiring Score or NHS speaks to the relative productivity of each hire made. Similar to NPS, which speaks to how loyal and expressive an organization’s customers are, the NHS, which ranges from -100 to 100, tells you what percentage of your employees are great fits (i.e. high quality) for your organization. Learn more about the Hiring Success methodology at www.smartrecruiters.com/resources/hiring-success-guide.
Only Administrators will be able to enable the Net Hiring Score. Access the Hiring Success Dashboard by going to the Analytics dropdown in the top navigation or directly from this link: www.smartrecruiters.com/analytics/hiring-success.
Enable the Net Hiring Score by toggling it on. When first setting up the Net Hiring Score, Administrators can send a test email to review the survey that is sent to Hiring Managers and new hires.
When the Net Hiring Score survey is turned on, a field will be added to the New Hire form that asks users to choose the Hiring manager recipient for the Net Hiring Score survey.
Automated emails will be sent to the new hire and the selected hiring manager asking:
- For hiring managers: On a scale of 0-10, is this candidate the right fit for the job?
- For candidates: On a scale of 0-10, is this job that you've accepted, the right fit for you?
This email are sent exactly 90 days after the applicant’s start date as defined on the application Confirm Hiring screen. Please note that new hires will receive the survey at the email that they used to apply, not their employee email address.
This is the email for the Hiring Manager:
This is the email to the new hire:
The language of the email is determined by the language setting of the user who have set the candidate to hired.
Hiring managers and new hires will have 14 days to respond to the survey. They will be sent automatic follow-up reminders if they have not responded. The first email reminder is sent 48 hours after the initial email, and the second email reminder is sent 48 before the timeframe for the response is up.
Please note: If the candidate were to leave their role before the 90 day survey send date, then the candidate would still receive the email survey and it would be possible for them to respond.
SmartRecruiters will collect and store the responses from candidates and Hiring Managers. The calculated Net Hiring Score will be shown on a dashboard available to Administrators: