Mobile Candidate Profile

Profile Info

As on web, the mobile Candidate Profile displays the candidate's work and education experience

iOS	Android

Contact info

Tap the Contact Info icon to see the candidate's email, phone, and social accounts.

iOS	Android

The Contact Info screen will display all of the available contact methods on the candidate profile. 

• Tap the phone number to call the candidate.
• Tap their email to open a new email in the native Mail app on your phone. 
• Tap the Twitter, LinkedIn, Skype or Facebook account to view that account in a mobile browser.

If you don't see a particular contact method on this screen, the profile doesn't include that method.

iOS	Android

Move candidate forward

To manually move the candidate through your hiring process, just select the stage/step from the Hiring Status switcher.

iOS	Android

iOS	Android

For leads on a job, the Hiring Status switcher has Convert, Pass, or Withdrawn options.

iOS	Android

Switching applications

The Application Switcher makes it easy to change back and forth between a candidate's applications. Just tap the title of the job to which the candidate applied to see a list of the candidate's other applications.

iOS	Android

The list includes all of a candidate's applications, even the ones that a given user cannot access, and displays the application's current hiring status stage + step. 

iOS	Android

If you have access to a particular application, you can just tap it to reload the candidate profile with data from that application. If you don't have access, the title of the application will be greyed out in the list, and it won't be tappable.

Messages

You can both write new email messages to candidates, and see all past messages exchanged between the candidate and the hiring team, from the candidate profile screen.

To send a new message, tap the Message icon.

iOS	Android

You can write a new email, or tap the Templates icon to select an email template. Only templates with the Generic type will be available here.

iOS	Android

To view previously exchanged messages, tap the Emails list. 

iOS	Android

You'll see a list of previous messages, ordered from most recent to oldest.  

iOS	Android

Tap the New Email icon at the upper right (iOS) or lower right (Android) corner of the screen to write a new message.

The Hiring App observes the same email-related permissions as the web app. That means you'll only see the kind of emails that you have permission to view. For example, if you're unable to see offer information, then you won't see any emails related to offers. 

Notes

To leave a note about a particular candidate application, tap the Notes icon. The note will be stored on the particular application displayed in the Application Switcher.

iOS	Android

As with the Publisher on the Home Screen, you can @-mention other users (or an entire hiring team). The note will automatically include the candidate's name. 

iOS	Android

@-mentioning users will not automatically set the note's visibility to Direct Message. To change the visibility, tap the Visibility Selector and choose from the available options.

iOS	Android

All notes left on a candidate's application are visible in the Notes list. Just tap it to see a historical list of all notes (Direct Message, Note to Self, or Open Notes) that you can access on that application.

iOS	Android

 As with the notes list on Hireloop, you can agree and comment on notes, or tap the New Note icon to write a new note.

iOS	Android

 To delete one of your notes, swipe left (on iOS) or press and hold (on Android).

iOS	Android

Reviews & ratings

The Candidate Profile displays the overall rating left by the hiring team for this particular application underneath the profile's avatar. 

To rate the candidate for this application and leave a review, tap the stars or the Review icon:

iOS	Android

On the Review screen, tap to rate the candidate and type in any comments. If there's a scorecard associated with the job, you can tap to rate the candidate against each criteria, and type an explanation. Tap the Info icon next to the criteria to see an explanation of the criteria and any questions related to the criteria.

iOS	Android

Don't forget to tap Submit to complete your review!

To see past reviews left by other members of the hiring team, just tap the Reviews list:

iOS	Android

You'll see a version of Hireloop that is specifically filtered for Review stories.

iOS	Android

You can scroll through, see overall reviews and ratings from each team member, agree and comment on the review. Tap Review to leave a new review.

You can also tap the Scorecard icon for any review with a scorecard to view it:

iOS	Android

Rejecting candidates

Rejecting a candidate in the Hiring App is essentially the same as rejecting them on the web app. Tap the Reject icon to begin.

iOS	Android

You can simply reject the candidate without notifying them or assigning a rejection reason. Just tap Reject without message.

 

iOS	Android

To assign a rejection reason, tap Reason for Rejection and choose a reason from the list.

iOS	Android

To send a rejection message, tap the Send rejection message toggle. You'll then see two options for choosing a rejection template and the time and date that SmartRecruiters should send the message.

iOS	Android

Tap Email message and enter a custom message, or tap the Templates icon (next to the Done link) and choose a template. SmartRecruiters will automatically populate the template, complete with merge fields.

iOS	Android

By default, the message will be sent with you as the sender. If you'd like a little more anonymity, tap your name and choose Hiring Team.

Once you've chosen the message, you can either send immediately, or configure a delayed rejection. 

• For immediately, choose the Today and Now options.
• Otherwise, choose 2 or 5 business days and the time of day, or tap Custom to choose a specific delay period in days. 

iOS	Android

 When finished, just tap Reject.