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SmartRecruiters

Managing Candidates

Included in:
  • SmartStart
  • SmartRecruit

 

Manage and interact with your candidates throughout the hiring process.

Introduction

In SmartRecruiters, candidate management occurs primarily in three places:

  • the People list, which gathers candidates into talent pools. Here's where you can sift through the list of candidates and see a high-level summary of their profiles, then dive deeper.PeoplePage.png
  • the Applicant list, which contains all candidates who have applied to a particular job.ApplicantList.png
  • the Candidate Profile, which contains all of their personal and application-specific information, and is the central place for interacting with the candidate, reviewing and rating them, and generally moving them through the hiring process. 

SmartReview

Users are also able to select multiple candidates from the Applicant list of a job:

OpenSmartReview.png

and then view their resumes side by side. Please note that this will only work with PDF Documents. 

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You will be able to take quick actions, such as: 

  • Add a tag
  • Move forward
  • Reject 

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If you’re interested in using this, you need to use Chrome as your browser so that you can install the following extension from the Chrome Extensions Store: https://chrome.google.com/webstore/detail/smartreview/fpkmokijbacdhcicdmgdioaggjomfbki 

Note that since the resume viewer functionality resides within the Chrome browser, it is not aware of the specific SmartRecruiters user permissions to take certain actions, such as reject or move forward. Therefore, all users will be able to see the buttons "Reject" and "Move forward" in the plugin; however, if they do not have the permission to e.g. reject the candidate, when they click on "Reject", this will not result in a rejection action. Only users with proper permissions will have their actions started in the plugin result in the actual application status changes.

Resources

  • Add candidate by upload
    Add multiple candidates by dragging-and-dropping or uploading a resume, or enter their information by hand.
  • Applying as an internal candidate
    Learn how to apply internally, as an employee, to your company's open jobs.
  • Candidate profile
    Each candidate in SmartRecruiters has a profile that contains all of their information, and the tools used by the hiring team to review and move the candidate through the hiring process.
  • Candidate statuses
    Learn the details of SmartRecruiters' candidate statuses.
  • Edit source of application
    Edit the source of a candidate's existing application.
  • General Application
    Give candidates the ability to apply, even if they're not interested in  a specific job at your company.
  • Merge Candidates
    Duplicate candidate profiles create more work and confusion for users and candidates.  With the Merge candidates feature, SmartRecruiters allows users to merge two profiles at-a-time within the people tab, jobs and communities. When two profiles are merged, all applications and communities data are kept.
  • Merge Candidates FAQ
    Duplicate candidate profiles create more work and confusion for users and candidates.  With the Merge candidates feature, SmartRecruiters allows users to merge two profiles at-a-time within the people tab, jobs and communities. When two profiles are merged, all applications and communities data are kept.
  • Notes
    Share notes on candidates with varying levels of privacy.
  • People List
    Search and filter candidates from the People list to review, message, rate, reject, or take other actions.
  • Rejecting candidates
    Learn how to reject a candidate with or without notifying them via email.
  • Tags
    Add custom tags to single or multiple candidates to help organize, search, and share your candidates.
  • Talent Pools
    Talent pools are a great way to group candidates together to help your team filter, search, and managing candidates.

FAQ

When someone removes a candidate profile (per candidate request) does it notify the candidate via email?
No, candidates will not be automatically notified when a user manually deletes their candidate profile, so the recommendation is to send them a note before deleting.

What messages/updates a candidate gets on the Candidate Portal (My SmartRecruiters)?
Candidates receive a notification email when someone views their application (only if the candidate has activated their My SmartRecruiters account). Candidates are also able to see their status updates as they are moving through the workflow. Candidates will not see that they are in 'Offer' status until their offer has been approved and delivered to them. Candidates are also able to track their "Rejected" status under their My SmartRecruiters accounts - however, if you are opting for a delayed rejection, the candidate will not see the update until the applicable timeframe.

If a candidate set up two Candidate Portal accounts and has their profiles merged by a recruiter, what happens to their accounts?
Both profiles will remain. The one associated with the master profile will still show the list of all jobs the candidate applied to. Other profile will not show any jobs.