Withdrawal and Rejection reasons
Withdrawal and Rejection reasons describe why the hiring team chose not to proceed further with a specific candidate application. Hiring team members have the option to assign a reason when marking a candidate's application as rejected or withdrawn. These reasons help hiring teams investigate and analyze where and why they lose or reject candidates.
Default withdrawal reasons
- Smartstart
- Corporate
- Global
This list of default reasons is shared by all SmartRecruiters companies, and can't be deleted.
- Took another job
- Compensation
- Personal reasons
- Commute
- Cultural fit
- Lack of recruiter follow-up
- Confusing job description
- Will stay in current company
- Not interested in the first place.
Default Rejection Reasons
- Smartstart
- Corporate
- Global
This list of default reasons is available to all SmartRecruiters companies, and can't be deleted.
- Did not fit company culture
- Did not meet desired qualifications
- Did not meet minimum qualifications
- Did not meet screening requirements
- Incomplete application
- Ineligible to work in location
- Misrepresented qualifications
- More qualified candidate selected
- No show for interview
- Other
- Unresponsive
Add custom reason
- Smartstart
- Corporate
- Global
Global customers can also add custom withdrawal or rejections.
To add a new reason:
- Navigate to Settings / Admin.
- Click Rejection/Withdrawal reasons.
- Click the Reasons for Rejection or Reasons for Withdrawal tab as necessary.
- In either list, just type the new reason, and click Add Reason.
Mark candidate as withdrawn
To mark a candidate as withdrawn and choose a withdrawal reason:
- On the candidate's profile, click the More tab, and select Withdrawn.
- Choose a reason from the list of default and custom reasons.
- Confirm the reason to update their profile.
Report on withdrawals
The Applicant Flow report lists all candidates who've withdrawn their applications, and the reason supplied.
