Welcome to the SmartRecruiters Help Center

Learn some tips and tricks for using the SmartRecruiters' platform.

Learn how to set up SmartRecruit as a new Administrator.

Learn how to use SmartRecruit as a Recruiter.

Learn how to set up SmartRecruiters as a new SmartStart Administrator.

Learn how to use SmartRecruiters as a new Recruiter on the SmartStart Edition.

First-time interviewers, hiring managers, recruiters, and coordinators should start here.

Manage your personal profile's details, including email, date/time, language, and calendar preferences.

Learn how to manage users' access rights by assigning the right roles.

Our July 2019 release focuses on efficiency and task automation for recruiters, sourcers, candidates, admins and analysts.

Our April 2019 Release focuses on workflow optimization and improvements to candidate experience, compliance, and sourcing.

Our January 2019 Release includes Custom Hiring Roles and Request Emails, Mass Status Change, Filter by Screening Questions, and a whole lot more.

Our Fall 2018 Release includes the initial Beta release of SmartCRM, plus improvements to Report Builder and the Candidate Portal. It also includes Internal Screening questions and tools for bulk consent management.

Our Summer 2018 Release includes 4 amazing features aimed at helping recruiters and sourcers work efficiently, and to help companies better engage and delight their external and internal candidates.

Our Spring 2018 Release includes nine new major features, include our Recruiting Assistant and GDPR compliance tools.

Our Winter 2018 Release includes four new major features, including Parallel Processing.

Our Fall 2017 Release includes five new major features which are designed to help improve recruiter productivity and efficiency.

Our Summer 2017 Release will help make sourcing efforts more effective, and give candidates more control over their applications.

With our Spring 2017 release, we've added four major features and some great enhancements.

The Winter 2017 release includes eight new features and a ton of new Marketplace partners.

The Fall 2016 release include five new features. Read on for details and links to more in-depth instructions on configuring and using each feature.

Our Marketplace is always growing! Check out the newest additions to our Partner network here.

Our SmartLabs innovation program is designed to capture these ideas and make them a reality.

We are excited to roll out delightful enhancements in-between our major quarterly releases to continuously deliver innovation to our users. This page will keep a running list of delightful enhancements. Check back frequently for new additions!

Attract, nurture and convert potential candidates by curating them in a community.

Engage with prospects at scale and get them interested with automated email campaigns.

Automatically add candidates to communities using connected search.

Learn how to create customized lead capture forms to help prospects join your communities.

Present your brand's identity to candidates throughout SmartRecruiters.

Capture candidate-specific information and add it to offers, approvals, integrations, and more.

Manage a library of sources and track the origin of your best candidates.

Configure SmartRecruiters to match your company's hiring processes.

Control who can see your job ads.

Set up and manage an approval process for posting jobs and making offers.

Capture essential information about your jobs and configure features for groups of jobs.

Configure SmartRecruiters to stay compliant with privacy and data retention requirements in every country where you post jobs.

Collect information from candidates when they apply to make hiring decisions and report on compliance.

Learn about setting up and using the Field Recruiting App.

Learn how to use the Hiring App to manage, review,  and rate candidates.

Learn how to configure SSO for SmartRecruiters' Hiring and Field Recruiting apps for iOS and Android.

Manage the default logo  and address on your job ads by adding them to the Company Profile.

Set company-wide default settings for email notifications.

Eliminate bias by hiding other reviews from an interviewer or hiring manager until they submit their own.

Use your existing job posting contracts to post jobs through SmartRecruiters.

Control who can access and make purchases in the Marketplace.

Add your departments to help configure jobs and other features.

Add new users to your account and manage their permissions and access.

Automatically respond to candidates who apply to your jobs and keep them engaged.

Create and manage email templates for communicating and engaging with candidates throughout the hiring process.

Automatically personalize email templates, offer letters, and other templates for specific candidates.

Create and manage templates for extending offers to candidates.

Use SmartRecruiters' Career Page Builder to create a careers page with your company's branding and media, without relying on technical resources.

Manage applications to internal job postings.

Create a Job Alert to help candidates set up automatic monitoring for new jobs. When you post a job that matches their filters, SmartRecruiters will notify them by email.

Add an always-up-to-date list of jobs to your company's site with a Job Widget, a pre-made JavaScript snippet.

Learn how SmartRecruiters helps companies stay compliant with GDPR requirements for collecting and managing consent.

Learn how SmartRecruiters helps candidates maintain control over the personal information they provide to companies when searching and applying to for jobs.

Sift through your talent pool and find the right candidates by experience, skills, location, and more.

Manage and interact with your candidates throughout the hiring process.

Create, send, and manage personalized job offers from the Offer tab on the candidate profile.

Some of the best hires come from referrals. SmartRecruiters' Referrals makes it easy for employees to submit referrals, and for hiring managers and recruiters to track and manage referrals.

Schedule interviews and  interview, review candidates, and provide feedback to collaboratively select the best candidates.

Connect SmartRecruiters to your company's Google or Microsoft calendar to schedule interviews and book rooms right in SmartRecruiters.

Source the best candidates using SmartRecruiters' LinkedIn integrations.

Integrate your HRIS and business process systems with SmartRecruiters.

Learn how to create a job in SmartRecruit.

Learn how to post a job on the SmartStart Edition of SmartRecruiters.

Get quick answers to questions about posting jobs through SmartRecruiters.

Learn how to edit an existing job and change its ad(s), hiring team, or other details.

Create custom reports, schedule them for periodic execution, and share them with a specific group of users.

Use the Analytics dashboards to visually dive into your hiring metrics, and Analytics reports to analyze raw data from your account.

Run reports on all aspects of your hiring performance and for compliance.

Add a new external recruiter or recruiting agency to your list of preferred agencies.

As a third-party recruiting agency, use the Recruiter Portal to manage job assignments and submit candidates to companies that use SmartRecruiters.

Assign a job to an external recruiter or agency and allow them to add and submit candidates right to your account.