Welcome to the SmartRecruiters Knowledge Base

Learn some tips and tricks for using the SmartRecruiters' platform.

Learn how to set up SmartRecruit as a new Administrator.

Learn how to use SmartRecruit as a Recruiter.

Learn how to set up SmartRecruiters as a new SmartStart Administrator.

Learn how to use SmartRecruiters as a new Recruiter on the SmartStart Edition.

First-time interviewers, hiring managers, recruiters, and coordinators should start here.

Manage your personal profile's details, including email, date/time, language, and calendar preferences.

Learn how to manage users' access rights by assigning the right roles.

We are excited to roll out delightful enhancements in-between our major quarterly releases to continuously deliver innovation to our users. This page will keep a running list of delightful enhancements. Check back frequently for new additions!

Every quarter we roll out a new set of features to our clients.  Check out the latest and greatest from our quarterly releases here!

Our Marketplace is always growing! Check out the newest additions to our Partner network here.

Attract, nurture and convert potential candidates by curating them in a community.

Engage with prospects at scale and get them interested with automated email campaigns.

Learn how to create customized lead capture forms to help prospects join your communities.

Automatically add candidates to communities using connected search.

Organize the prospects of a community into segments.

Present your brand's identity to candidates throughout SmartRecruiters.

Capture candidate-specific information and add it to offers, approvals, integrations, and more.

Manage a library of sources and track the origin of your best candidates.

Configure SmartRecruiters to match your company's hiring processes.

Control who can see your job ads.

Set up and manage an approval process for posting jobs and making offers.

Capture essential information about your jobs and configure features for groups of jobs.

Configure SmartRecruiters to stay compliant with privacy and data retention requirements in every country where you post jobs.

Collect information from candidates when they apply to make hiring decisions and report on compliance.

Create and manage credentials that authorize and authenticate API accesses to your SmartRecruiters data

Allows custom system roles to be used when creating narrower administrative roles than the 'Admin' default role.

Learn about setting up and using the Field Recruiting App.

Learn how to use the Hiring App to manage, review,  and rate candidates.

Learn how to configure SSO for SmartRecruiters' Hiring and Field Recruiting apps for iOS and Android.

Manage the default logo and address on your job ads by adding them to the Company Profile.

Eliminate bias by hiding other reviews from an interviewer or hiring manager until they submit their own.

Use your existing job posting contracts to post jobs through SmartRecruiters.

Control who can access and make purchases in the Marketplace.

Add your departments to help configure jobs and other features.

Add new users to your account and manage their permissions and access.

Set company-wide default settings for email notifications.

Automatically respond to candidates who apply to your jobs and keep them engaged.

Create and manage email notifications to communicate with hiring teams and candidates throughout the hiring process.

Create and manage email templates for communicating and engaging with candidates throughout the hiring process.

Automatically personalize email templates, offer letters, and other templates for specific candidates.

Create and manage templates for extending offers to candidates.

Use SmartRecruiters' Career Page Builder to create a careers page with your company's branding and media, without relying on technical resources.

Employee Portal is the central destination for employees to discover internal jobs, apply to them, and track their applications.

Manage applications to internal job postings.

Create a Job Alert to help candidates set up automatic monitoring for new jobs. When you post a job that matches their filters, SmartRecruiters will notify them by email.

Add an always-up-to-date list of jobs to your company's site with a Job Widget, a pre-made JavaScript snippet.

Learn how SmartRecruiters helps companies stay compliant with GDPR requirements for collecting and managing consent.

Learn how SmartRecruiters helps candidates maintain control over the personal information they provide to companies when searching and applying to for jobs.

Sift through your talent pool and find the right candidates by experience, skills, location, and more.

Manage and interact with your candidates throughout the hiring process.

Create, send, and manage personalized job offers from the Offer tab on the candidate profile.

Some of the best hires come from referrals. SmartRecruiters' Referrals makes it easy for employees to submit referrals, and for hiring managers and recruiters to track and manage referrals.

Schedule interviews and  interview, review candidates, and provide feedback to collaboratively select the best candidates.

Using Artificial Intelligence (AI) and Machine Learning (ML) to super-charge candidate screening, shortlisting, and candidate recommendations, so that recruiters can effectively match the best people to the right job.

SmartRecruiters Task Management is designed to help recruiters and hiring managers prioritize and complete their most important tasks.

Source the best candidates using SmartRecruiters' LinkedIn integrations.

Connect SmartRecruiters to your company's Google or Microsoft calendar to schedule interviews and book rooms right in SmartRecruiters.

Integrate your HRIS and business process systems with SmartRecruiters.

Integrate your HRIS and business process systems with SmartRecruiters through SmartConnect

Learn how to create a job in SmartRecruit.

Learn how to post a job on the SmartStart Edition of SmartRecruiters.

Get quick answers to questions about posting jobs through SmartRecruiters.

Learn how to edit an existing job and change its ad(s), hiring team, or other details.

Learn more about SmartRecruters' in-house programmatic job advertising solution

Create custom reports, schedule them for periodic execution, and share them with a specific group of users.

Use the Analytics dashboards to visually dive into your hiring metrics, and Analytics reports to analyze raw data from your account.

Run reports on all aspects of your hiring performance and for compliance.

Add a new external recruiter or recruiting agency to your list of preferred agencies.

As a third-party recruiting agency, use the Recruiter Portal to manage job assignments and submit candidates to companies that use SmartRecruiters.

Assign a job to an external recruiter or agency and allow them to add and submit candidates right to your account.

The high-level information on what you will need to get started

This section is dedicated to all job boards and multiposting solutions - learn more how to connect your Job Board with SmartRecruiters API

Learn how to connect your skill assessment, video interview, background, or reference check solution.

Learn more about the possible ways of pulling jobs and sending candidates to SmartRecruiters

Pull candidates, track their progress, collect and provide candidate-related data

Learn more about a secure authentication protocol.

Reach candidates wherever they are, instantly.

SmartMessage User Guide, FAQ

Details for SmartMessage WhatsApp channel

SmartMessage Technical

SmartRecruiters Email Services IPs

Learn how your data is safe with SmartRecruiters.

Learn more about our SSL certificates.

SmartPal is a global recruiting chatbot with functionality to answer FAQs, engage talent, and schedule interviews in 15+ languages 24 hours a day, 7 days a week.

Learn about the dialogues and features which are used to deliver SmartPal

Learn how to configure your instance of SmartPal and maintain the FAQ and Small Talk datasets.

Learn about the deployment options available for SmartPal. This includes the messaging channels available, support on how to encourage candidates to engage with SmartPal and branding considerations

The tech behind the intelligence

The most commonly asked user support questions  (FAQ) and support contact details.

SmartOnboard is SmartRecruiters native solution delivering seamless onboarding experiences for both new hires and HR teams.

SmartOnboard allows organizations to easily integrate with current HRIS and business process systems.

Frequently Asked Questions

This guide describes SmartOnboard’s primary features including how to create and manage your organization’s onboarding tasks.

As part of the SmartRecruiters suite, users can easily configure SmartOnboard permissions using the SmartRecruiters System Roles to adjust the permissions for custom roles per an organization’s needs.