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Welcome to the SmartRecruiters Knowledge Base

Looking for our API documentationPartner portal, or GDPR tools?

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    Getting Started
    Are you a New Administrator, Recruiter, or Hiring Team member? Start here!
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    What's New
    Check out new features, partners, and other updates in our release notes.
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    • Delightful Enhancements Release Log

      We are excited to roll out delightful enhancements in-between our major quarterly releases to continuously deliver innovation to our users. This page will keep a running list of delightful enhancements. Check back frequently for new additions!

    • Latest Quarterly Releases

      Every quarter we roll out a new set of features to our clients.  Check out the latest and greatest from our quarterly releases here!

    • New Marketplace Partners

      Our Marketplace is always growing! Check out the newest additions to our Partner network here.

    • SmartLabs

      Our SmartLabs innovation program is designed to capture these ideas and make them a reality.

    • Quarterly Product Roadmap

      We are keen to share what we have planned for our customers each quarter!  Check out this page to find out what we have prepared for the upcoming release.

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    Supercharge your sourcing efforts and create an on-demand talent pipeline with SmartCRM.
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    • Communities

      Attract, nurture and convert potential candidates by curating them in a community.

    • Campaigns

      Engage with prospects at scale and get them interested with automated email campaigns.

    • Lead Capture Forms

      Learn how to create customized lead capture forms to help prospects join your communities.

    • Connected Search

      Automatically add candidates to communities using connected search.

    • Community Segments

      Organize the prospects of a community into segments.

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    Get step-by-step instructions on configuring SmartRecruiters for your company.
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    • Brands

      Present your brand's identity to candidates throughout SmartRecruiters.

    • Configure candidate fields

      Capture candidate-specific information and add it to offers, approvals, integrations, and more.

    • Candidate Sources

      Manage a library of sources and track the origin of your best candidates.

    • Hiring Process

      Configure SmartRecruiters to match your company's hiring processes.

    • Internal & Private Job Ads

      Control who can see your job ads.

    • Job and offer approvals

      Set up and manage an approval process for posting jobs and making offers.

    • Job and Org Fields

      Capture essential information about your jobs and configure features for groups of jobs.

    • Global Compliance Administration

      Configure SmartRecruiters to stay compliant with privacy and data retention requirements in every country where you post jobs.

    • Screening Questions

      Collect information from candidates when they apply to make hiring decisions and report on compliance.

    • API Credential Manager

      Create and manage credentials that authorize and authenticate API accesses to your SmartRecruiters data

    • Delegated Administrator

      Allows custom system roles to be used when creating narrower administrative roles than the 'Admin' default role.

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    Learn about using SmartRecruiters' mobile apps.
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    • Field Recruiting App

      Learn about setting up and using the Field Recruiting App.

    • Hiring App

      Learn how to use the Hiring App to manage, review,  and rate candidates.

    • SSO for Mobile

      Learn how to configure SSO for SmartRecruiters' Hiring and Field Recruiting apps for iOS and Android.

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    Company settings
    Manage your company's profile and company-wide email settings, users, and posting contracts.
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    • Company Details

      Manage the default logo and address on your job ads by adding them to the Company Profile.

    • Company email settings

      Set company-wide default settings for email notifications.

    • Independent Reviews

      Eliminate bias by hiding other reviews from an interviewer or hiring manager until they submit their own.

    • Job posting contracts

      Use your existing job posting contracts to post jobs through SmartRecruiters.

    • Marketplace Control

      Control who can access and make purchases in the Marketplace.

    • Set up departments

      Add your departments to help configure jobs and other features.

    • User Management

      Add new users to your account and manage their permissions and access.

    • Web SSO

      Set company-wide default settings for email notifications.

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    Manage your company's email and offer templates.
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    • Auto Replies

      Automatically respond to candidates who apply to your jobs and keep them engaged.

    • Custom Email Notifications

      Create and manage email notifications to communicate with hiring teams and candidates throughout the hiring process.

    • Email Templates

      Create and manage email templates for communicating and engaging with candidates throughout the hiring process.

    • Merge fields

      Automatically personalize email templates, offer letters, and other templates for specific candidates.

    • Offer letter templates

      Create and manage templates for extending offers to candidates.

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    Career sites
    Post your jobs on your external and internal corporate website.
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    • Career Page and Job Ad

      Use SmartRecruiters' Career Page Builder to create a careers page with your company's branding and media, without relying on technical resources.

    • Employee Portal

      Employee Portal is the central destination for employees to discover internal jobs, apply to them, and track their applications.

    • Internal Mobility

      Manage applications to internal job postings.

    • Job Alerts

      Create a Job Alert to help candidates set up automatic monitoring for new jobs. When you post a job that matches their filters, SmartRecruiters will notify them by email.

    • Job Widget

      Add an always-up-to-date list of jobs to your company's site with a Job Widget, a pre-made JavaScript snippet.

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    Compliance and GDPR
    Ensure GDPR compliance using SmartRecruiters' company and candidate tools.
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    Interviewing and Hiring
    Review, interview, manage, and hire your candidates.
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    • Candidate filters

      Sift through your talent pool and find the right candidates by experience, skills, location, and more.

    • Managing Candidates

      Manage and interact with your candidates throughout the hiring process.

    • Offers and Hiring

      Create, send, and manage personalized job offers from the Offer tab on the candidate profile.

    • Referrals

      Some of the best hires come from referrals. SmartRecruiters' Referrals makes it easy for employees to submit referrals, and for hiring managers and recruiters to track and manage referrals.

    • Reviewing and interviewing candidates

      Schedule interviews and  interview, review candidates, and provide feedback to collaboratively select the best candidates.

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    • Tasks

      SmartRecruiters Task Management is designed to help recruiters and hiring managers prioritize and complete their most important tasks.

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    Set up and manage integrations with other HR/business systems, LinkedIn, DocuSign, and more.
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    • Calendar integrations

      Connect SmartRecruiters to your company's Google or Microsoft calendar to schedule interviews and book rooms right in SmartRecruiters.

    • LinkedIn Integrations

      Source the best candidates using SmartRecruiters' LinkedIn integrations.

    • Other Integrations

      Integrate your HRIS and business process systems with SmartRecruiters.

    • SmartConnect Integrations

      Integrate your HRIS and business process systems with SmartRecruiters through SmartConnect

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    Post and manage jobs
    Create, advertise, and manage your job ads to attract top talent.
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    Reporting and Analytics
    Report and analyze on your SmartRecruiters data to maximize your hiring performance.
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    • Report Builder

      Create custom reports, schedule them for periodic execution, and share them with a specific group of users.

    • Analytics

      Use the Analytics dashboards to visually dive into your hiring metrics, and Analytics reports to analyze raw data from your account.

    • Reporting

      Run reports on all aspects of your hiring performance and for compliance.

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    Send jobs to recruiting agencies and manage the candidates they source for you.
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    • Invite an agency

      Add a new external recruiter or recruiting agency to your list of preferred agencies.

    • Recruiter Portal

      As a third-party recruiting agency, use the Recruiter Portal to manage job assignments and submit candidates to companies that use SmartRecruiters.

    • Send to Agency

      Assign a job to an external recruiter or agency and allow them to add and submit candidates right to your account.

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    Marketplace Partners
    Are you in a SmartRecruiters Partnership Program? Start here.
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    • First Steps

      The high-level information on what you will need to get started

    • Job Boards

      This section is dedicated to all job boards and multiposting solutions - learn more how to connect your Job Board with SmartRecruiters API

    • Assessments/ Checks/ Video Interviews

      Learn how to connect your skill assessment, video interview, background, or reference check solution.

    • Career site builders and sourcing tools

      Learn more about the possible ways of pulling jobs and sending candidates to SmartRecruiters

    • Onboarding apps

      Pull candidates, track their progress, collect and provide candidate-related data

    • OAuth 2.0

      Learn more about a secure authentication protocol.

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    Reach candidates wherever they are, instantly.
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    SmartRecruiters and Security
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    Reach candidates wherever they are, instantly.
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    Smartr is bringing people and jobs closer on the same platform, taking a giant step towards delivering on our mission. - Job Search Made Easy!
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